Phone 641-842-3700 from 10 am to 6 pm M-W-F. Or Call anytime leave a message
THE TELEPHONE : FRIEND AND FOE
Friend and Foe
My Telephone
I have a love-hate relationship with the telephone. I cannot live without it, yet the phone is a source of repeated interruptions.
In the office, the telephone can quickly interfere with the daily schedule and with patients' medical care.
If your question cannot be answered with one sentence OR If your request requires more than one action on my part, please make an appointment.
I know it is tempting to think a quick call is all you need. I spend several hours every day refilling prescriptions, filling out forms, changing medication names or quantities. This is all done at no cost to you and I cannot bill your insurance company.
PLEASE DO CALL: for appointments... ...cancellations.... questions about medications you have at home.
Your Telephone
I have one too, but I must ask you to limit your cell phone use in the office to urgencies or emergencies.
Be considerate of others.
1. Do not use your cell phone in the waiting room. We are trying to create a pleasant soothing environment for our patients who are not feeling well.
2. Do not talk to someone when I am in the office with you. A simple, "I will call you back later," is fine. I cannot take a good medical history or perform even a minor physical while you are on the phone. I will see the next patient while you are talking if you wish.
3. FOR HEAVEN'S SAKE, do not talk on your cell phone in an office while I am seeing your friend or relative! This is not only rude to me, it sends a message that you really do not care about that person or his or her health. In addition, if you are talking, you can't help your loved one remember what I said.
