I have a love-hate relationship with the telephone. I cannot live without it, yet the phone is a source of repeated interruptions. In the office, the telephone can quickly interfere with the daily schedule and with patients' medical care.
If your question cannot be answered with one sentence OR if your request requires more than one action on my part, please make an appointment.
I know it is tempting to think a quick call is all you need. I spend several hours every day refilling prescriptions, filling out forms, changing medication names or quantities. This is all done at no cost to you or your insurance company.
However, please do call for appointments, cancellations, and questions about medications you have at home.
Our phone lines are least busy on Wednesdays. Best time to call is after 10 am
If you cannot get though, leave a message and we will call you back.
Cell Phones in the Office
Be considerate of others. Do not use your phone in our office except in the case of emergencies.
1. Do not use your cell phone in the waiting room. We are trying to create a pleasant soothing environment for our patients who are not feeling well.
2. Do not talk to someone when I am in the office with you. A simple, "I will call you back later," is fine. I cannot take a good medical history or perform even a minor physical while you are on the phone. I will see the next patient while you are talking if you wish.
3. Absolutely do not talk on your cell phone in an office while I am seeing your friend or relative! This is not only rude to me,it sends a message that you really do not care about that person or his or her health. In addition, if you are talking, you can't help your loved one remember what I said.
